Excellent service by staff, particularly animation team and Erica at Reception. Great swimming pool. Well-maintained and clean room.

size of bedrooms and breakfast

when we checked in,we were not shown to our rooms,which i think is very unproffesional.It lacked the personal touch,it really was geared up for buisness,it served the purpose of being near the airport.

The attention of the personal was incredible.We had a trouble to arrive on the day booked, but they were very kind and did not charge the cost of cancelation the day before.

my recent stay in custonaci was truly amazing, thanks to the exceptional experience at villa zina. the friendly staff, beautiful pool, and convenient spa made my stay unforgettable. the comfortable room and delicious breakfast were a cherry on top. looking forward to my next visit.

Computer with an Internet connection in the main hall for free; wonderful swimming pool; delicious continental breakfast; huge parking; many additional services available...

the view, swimming pool,bathroom - special shower, ...

too noisy music at the pool

The hotel's decoration was absolutely delightful, with elegant furnishings and a charming ambiance throughout. The general areas were impeccably maintained, creating a warm and inviting atmosphere for guests. As a senior woman, I found the hotel's accessibility to be excellent, with convenient ramps and elevators available for easy navigation.

I would suggest that the hotel provide more assistance for senior guests, as some of the staff members seemed inexperienced or unaware of the needs of older individuals. It would be beneficial for the children working there to receive additional training on assisting senior guests, ensuring their comfort and satisfaction.

Very friendly stuff, good location for traveling and exploring west part of Sicily by car, good breakfast.

Bad smell from trash containers in room from 220 to 223. No wireless internet access in rooms.

Ample room, acceptable breakfast (we only miss some fresh fruit), nice swimming pool

It is worth noting that clients may use the swimming pool only until 18:00 or exceptionally 19:00. The swimming pool staff decides unilaterally, probably depending on the client's nationality, who has to observe the rule and wear swim cap while swimming. If you are required to use the swim cap you will have to pay 3 € for each cap. The rest of the staff was quite good. The hotel is well located if you want to bath at San Vito lo Capo or visit Lo Zingaro, Castellamare del Golfo,Trapani or even Segesta. Other locations in Sicily are quite far away.

Stunning views, modern resort feel, beautiful pool area, spa, and sports fields. Cozy sofas and Italian magazines for entertainment. Magnificent view of Mount Cofano. Convenient location near a beach. Earth-colored tiles in spacious bathrooms.

That I couldn't stay longer!

Helpful staff. Though we had one meal only, it was very good.

I liked that the hotel was extremly clean and we had a very good breakfast. staff was friendly

The staff were not informative of buses and also that it was far away from city centre.

the location of the hotel was perfect, with many good restaurants nearby. the room and bathroom were great, and it was a pleasant surprise to have them cleaned every day. the staff was very friendly and accommodating, and we were even able to check in early. the highlight for me was the delicious breakfast served by a kind and charming lady. the croissants and cakes were absolutely tasty. the pool also looked amazing, although we didn't have a chance to use it. it was a very good experience and I would highly recommend this hotel, especially for families. Cons: Could not be improved in any way. ✨.

Car park

Old fashion hotel, with a try to apply design in the bathroom and the result to get very unconfortable (tap far away, water from shower anywhere, etc). TV absent (few italian channels with poor quality), breakfast incredibly low level (the pastries seemed bought in a discount market, no local products, terrible cofee)

The location is excellent. Close to San Vito Lo Capo and Erice